FAQ

Questions? We Have Answers

Can the mentors and students check the scheduled lessons as per their time zones?

Yes, mentors and students can see the scheduled lessons as per their time zones, simplifying the problem for mentors and students located in different time zones. They can go to 'Settings' and select their 'Time Zone'.

Is there any feature to record audio and video?

Currently, there is no option to record the audio/video through our system. Although, this could be done through the student's own software, such as screen record. Skillthru does, however, advise those wishing to do this should ensure they have permission to record their lessons.

Can a teacher reschedule a lesson if he/she misses it?

Yes, a mentor can reschedule a lesson if it is missed. To reschedule a lesson:

Sign in to the account. Go to 'Lessons'.

The missed lesson will be listed under the 'Lessons'.

Click on the 'Reschedule Lesson' icon of the missed lesson.

A pop-up box will open. Mention a comment for rescheduling the lesson for the student and click 'Send'.


How can mentors enhance their profiles and make it outstanding?

Mentors can include the YouTube link of their introduction video to make it more attractive. They can also include relevant information about themselves like biography, skills, experience and languages which also helps in making their profile outstanding. Your mentoring profile is your chance to show your skills, so be creative! No matter how obscure a skill, there is someone that wants to learn from you!


How can students schedule a lesson?

To schedule a lesson:

Sign in to the account. Go to 'Mentors' which will open a list of mentors registered on the portal.

Select a mentor with whom you want to schedule a lesson and go to his/her profile.

Students can now either book a free trial session or purchase a lesson.

Booking a free trial will open the availability calendar of the mentors. Students can then select a date and time from the calendar and confirm the booking.

To purchase a lesson, students are required to make the payment and further schedule the lesson as per the availability of the mentor.


How do new students get started?

To get started on the platform, students are required to register with their email account and verify it by clicking the link sent to their email address.

After the verification, students can log in and set up their profile picture, phone number, country, timezone, etc.

Students can then search for a mentor as per their requirements by entering the subject/course name.

After shortlisting the mentor, students can book a free trial session with them to have a better understanding of the mentor and see if they both can work together.

After that, the students can select a mentor that suits them and continue with their classes.


What are the trial sessions? How can students schedule trial sessions?

Trial sessions are the initial meetings between the teachers and students as a way of exchanging introductions. Teachers give a brief teaching demonstration so that both of them can decide whether working together is a good fit.

Trial sessions last for 30 minutes and are free of cost. Students can book the trial lessons by:

Find a teacher you want to book a trial with.

On their detailed information page you will see a 'Book Free Trial' button

Clicking the 'Book Free Trial' button will open their availability calendar from where you can select the date and time for your trial sessions.

Click 'Book Lesson' which will redirect you to the checkout page where you can to 'Confirm Order'. Your trial lesson is then booked.

The system allows each student to take one trial lesson per teacher.



 

 

How much will I be paid as a mentor?

As a mentor, you can set the hourly rate that best suits your needs and experience level. You can even set different hourly rates for each skill you teach. 

What commission does Skillthru receive?

We take a 15% commission. This is lower than the industry standards because we thought that every little helps, especially now. Mentors should be paid fairly and benefit from the opportunity to create an ideal career. And, we use the 15% to extend our reach and attract more students. 

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