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How Cross-Cultural Training Can Boost the Productivity of An Organization?

By admin
2022-06-30 |    0

With the advent of technology, businesses have expanded their reach beyond geographical boundaries and have employed talent from across the globe. Though good communication has always been imperative for a successful business, with diversity, cross-cultural training has become of paramount importance. Hence, covered in this blog are insights on how cross-cultural training can improve the productivity of an organization. But first, let us understand what cross-cultural training means.

What is Cross-Cultural Training?

Cross-cultural training means educating and preparing employees in an organization for its international business operations. It is where employees without a common cultural framework are required to develop the awareness, skills, and knowledge needed to interact appropriately and effectively with each other. 

Cross-cultural training includes specific types of skills like:

  • Interaction management-  Employees are enabled to interact with people from foreign cultures, taking into account their customs and cultural values. 
  • Dealing with conflict resolution- This is taught through role-play and situational exercises. 
  • Adaptation strategies- Teaches individuals to adapt to a foreign culture either via short trips or an assignment for several years. 

Why Is Cross-Cultural Training Important in Business?

Cross-cultural training is essential for businesses operating overseas as it provides information about the host country’s culture and norms to new entrants. This allows employees to understand the behavior and practices in different countries.


Cross-Cultural Training:

Ensures that there is effective communication between employees from different regions.Reduces the likelihood of misunderstanding arising from a lack of understanding of a colleague’s behavior (i.e. gestures, body language, or colleague’s words).Benefits employers; as providing cross-cultural training to their employees enhances their business communication and minimizes the possibility of conflict that can lead to a loss of revenue. 

What are the Benefits of Implementing Cross-cultural Training in an Organization?

Several studies have discovered that cross-cultural understanding can boost productivity in the workplace, particularly in areas such as employee retention, integration, and outsourcing. Discussed below are a few benefits of implementing cross-cultural training in an organization. 

  • Leverages Diversity
With increased empathy, culturally sensitive decision-makers can recognize the potential of employees across different cultures.
  • People Learn About Themselves
Cross-cultural training deepens self-awareness as employees are exposed to facts and information about their own cultures, mentalities, preconceptions, and worldviews that they otherwise might not have contemplated.
  • Breaks Down Barriers
Certain barriers such as preconceptions, stereotypes, and prejudices obstruct our understanding of other people. Cross-cultural training demystifies other cultures as it presents them in an objective light. 
  • Boosts Confidence
A cross-cultural training program boosts confidence in individuals and teams by empowering them with a sense of control over previously difficult situations in the workplace.
  • Encourages Trust
The more trust we develop across borders, the more authentic our relationships will become. This enables a greater degree of collaboration and promotes productivity in the workplace.

  • Unlocks Creativity
 Cross-cultural training addresses problems in the organization at a very different level from most traditional methods. By learning about the hidden factors behind behaviors, employees can increase the range of their creative strategies to deal with the difference.   

  • Reduces Attrition
Cross-cultural training enhances interpersonal skills and increases the ability of people to be effective global leaders. Additionally, when companies invest in their employees’ development, job satisfaction also increases and translates into less employee turnover, which reduces the high costs of hiring and training new employees. 

  • Better Market Insight
Employees who are aware of cultural differences can provide better feedback on the company’s business operations in foreign countries. With this information, management will be more informed about how to improve their business.
  • Enhanced Business Performance
    Cultural awareness and appreciation reduce misunderstandings between employees from different cultures. This means that there will be minimized business losses due to poor communication. 
    Looking to Choose A Cross-Cultural Training Programme For Your Business?

    There are several cross-cultural training progammes available but each varies in approach and the level of expertise. So if you are looking to enhance your business’ performance through increased cultural awareness, Skillthru is the right platform. It not only offers cross-cultural training but also offers language training and alot more. For more information on experts, and how Skillthru can help your business succeed, contact.